We simplify global trade for businesses that need to import goods into countries where they are not physically present. Acting as your Importer of Record, we take on the full responsibility of legal compliance, documentation, customs clearance, and tax settlement in the destination country.
Our IOR services are ideal for companies entering new markets without a local legal entity—whether it’s for IT hardware, industrial goods, electronics, healthcare equipment, or retail merchandise. With years of experience and a strong presence in over 25 countries, we ensure your imports are fast, fully compliant, and stress-free.
We ensure your shipment complies with all local laws and import regulations. From import declarations to safety standards and product codes, we handle it all—accurately and on time.
We act as the responsible party for paying import-related duties, taxes, and value-added tax (VAT) in the destination country on your behalf.
If your cargo requires import licenses, technical approvals, or special permits (e.g., telecom, electronics, medical), we secure those documents to prevent delays or penalties.
We prepare and verify all necessary paperwork, including commercial invoices, packing lists, certificates of origin, and regulatory documentation.
After customs clearance, we arrange for onward transportation to your warehouse, office, or customer. This includes land transport, storage if needed, and door-to-door delivery.
As your legal importer, we assume liability for compliance with local import laws. This protects your business from penalties, delays, or seizure of goods.
Need to import into several regions? We offer IOR services in MENA, EU, Asia, Africa, and the Americas, giving you one point of contact for global import coordination.
An Importer Record is the official registration of a business entity with UAE Customs, allowing it to legally import goods into the country.
Without an Importer Record, you cannot clear goods through customs. It is a mandatory requirement for all import activities in the UAE.
We can assist you with the entire registration process, including documentation, submission to UAE Customs, and activation of your importer code.
Once all documents are submitted, the registration is usually completed within 1–3 working days.
Yes, we offer Import Under Our Record services — allowing you to import goods using our registered entity until yours is ready.
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We are a registered company, licensed by Dubai Integrated Economic Zones.
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